From 6.00pm to 8.30am, Monday to Friday, all day Saturday and Sunday and on bank holidays, emergency medical services are provided by the local Out of Hours Service, Western Urgent Care (WUC). WUC Operates out of the outpatient Department, Altnagelvin Hospital, Glenshane Road, Londonderry. To access this service, patients should ring the surgery telephone number. You will hear a recorded message which will include the OOH's telephone number. The telephone number is 028 71865195. Depending on the nature of the problem, the triage nurse will either give advice, ask you to attend the centre or arrange for a doctor to visit you at home. Please ensure that an adult makes the telephone call, as you will be asked for details of the problem. The conversation with the triage nurse will be recorded. Please remember that this service should only be used for genuine medical emergencies.